I. PRIVACY POLICY AND DATA PROTECTION

In compliance with current legislation, Alonso Mateo Homes (hereinafter also referred to as the Website) is committed to adopting the necessary technical and organizational measures, as appropriate to the level of security required by the risk of the data collected.

Laws incorporated into this privacy policy: This privacy policy is adapted to the current Spanish and European regulations on the protection of personal data on the internet. Specifically, it complies with the following rules:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, concerning the protection of individuals with regard to the processing of personal data and the free circulation of these data (GDPR).
  • Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights (LOPD-GDD).
  • Royal Decree 1720/2007, of December 21, approving the Regulations for the development of Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).
  • Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the data controller: The data controller for the personal data collected at Alonso Mateo Homes is Helvetia Service Altea S.L., with Tax ID: B54688007 (hereinafter, the Data Controller). Their contact information is as follows:

Address: Carretera Callosa, 21 local 3, 03599, Altea la Vella (Alicante)

Contact phone: 965846288

Contact email: info@alonsomateohomes.com

Record of Personal Data In compliance with the GDPR and LOPD-GDD, we inform you that the personal data collected by Alonso Mateo Homes through the forms on its pages will be incorporated and processed in our files in order to facilitate, expedite, and fulfill the commitments established between Alonso Mateo Homes and the User, or the maintenance of the relationship established in the forms that the User fills out, or to respond to a request or query from the User. Likewise, in accordance with the provisions of the GDPR and LOPD-GDD, unless the exception provided in Article 30.5 of the GDPR is applicable, a record of processing activities is maintained that specifies, according to its purposes, the processing activities carried out and other circumstances established in the GDPR.

Principles applicable to the processing of personal data: The processing of the User’s personal data will be subject to the following principles set out in Article 5 of the GDPR and in Article 4 and following of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

  1. Principle of legality, fairness, and transparency: The consent of the User will be required at all times after providing them with transparent information on the purposes for which their personal data is collected.
  2. Principle of purpose limitation: Personal data will be collected for specific, explicit, and legitimate purposes.
  3. Principle of data minimization: The personal data collected will be only those strictly necessary for the purposes for which they are processed.
  4. Principle of accuracy: Personal data must be accurate and kept up to date.
  5. Principle of storage limitation: Personal data will only be kept for as long as necessary for the purposes of processing.
  6. Principle of integrity and confidentiality: Personal data will be processed in a way that ensures its security and confidentiality.
  7. Principle of proactive responsibility: The data controller is responsible for ensuring that the above principles are met.

Categories of personal data: The categories of data processed at Alonso Mateo Homes are solely identifying data. In no case are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Legal basis for the processing of personal data: The legal basis for the processing of personal data is consent. Alonso Mateo Homes undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

The User has the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, withdrawing consent will not condition the use of the Website.

On occasions when the User must or can provide their data through forms to make inquiries, request information, or for reasons related to the content of the Website, they will be informed if filling out any of them is mandatory because they are essential for the proper development of the operation carried out.

Purposes of the processing to which personal data is destined: Personal data is collected and managed by Alonso Mateo Homes in order to facilitate, expedite, and fulfill the commitments established between the Website and the User, or the maintenance of the relationship established in the forms filled out by the latter, or to respond to a request or query.

Likewise, the data may be used for commercial purposes of personalization, operation, and statistics, and activities related to the corporate purpose of Alonso Mateo Homes, as well as for the extraction, storage of data, and marketing studies to adapt the Content offered to the User, as well as to improve the quality, functionality, and navigation of the Website.

At the time the personal data is obtained, the User will be informed about the specific purposes of the processing to which the personal data will be destined; that is, the use or uses that will be given to the collected information.

Retention periods of personal data: Personal data will only be retained for the minimum time necessary for the purposes of its processing, and in any case, only for the following period: [insert retention period], or until the User requests its deletion.

At the time personal data is obtained, the User will be informed about the period during which personal data will be kept, or when this is not possible, the criteria used to determine this period.

Recipients of personal data: The User’s personal data will be shared with the following recipients or categories of recipients:

In the event that the Data Controller intends to transfer personal data to a third country or international organization, at the time the personal data is obtained, the User will be informed about the third country or international organization to which it is intended to transfer the data, as well as the existence or absence of a decision on the adequacy of the Commission.

Personal data of minors: In compliance with Articles 8 of the GDPR and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, only those over 14 years of age may provide their lawful consent for the processing of their personal data by Alonso Mateo Homes. If it is a minor under 14 years of age, the consent of their parents or guardians will be required for the processing, and it will only be considered lawful to the extent that they have authorized it.

Secrecy and security of personal data: Alonso Mateo Homes is committed to adopting the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, to ensure the security of personal data and prevent its destruction, loss, or accidental or unlawful alteration of personal data transmitted, stored, or otherwise processed, or unauthorized communication or access to such data.

The Website has an SSL certificate (Secure Socket Layer), which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted.

However, because Alonso Mateo Homes cannot guarantee the invulnerability of the internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to promptly notify the User when a breach of the security of personal data occurs that is likely to result in a high risk to the rights and freedoms of natural persons. In accordance with Article 4 of the GDPR, a security breach of personal data is understood as any breach of security that causes the accidental or unlawful destruction, loss, or alteration of personal data transmitted, stored, or otherwise processed, or the unauthorized communication or access to such data.

The personal data will be treated as confidential by the Data Controller, who undertakes to inform and ensure through a legal or contractual obligation that such confidentiality is respected by its employees, associates, and any person to whom it makes the information accessible.

Rights arising from the processing of personal data: The User has the following rights recognized in the GDPR and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, and may exercise them with respect to Alonso Mateo Homes:

  1. Right of access: It is the User’s right to obtain confirmation from Alonso Mateo Homes as to whether or not their personal data is being processed and, if so, to obtain specific information about their personal data and the processing that Alonso Mateo Homes has carried out or is carrying out, as well as, among other things, information available about the origin of such data and the recipients of communications made or planned for them.
  2. Right of rectification: It is the User’s right to have their personal data modified if it is found to be inaccurate or, considering the purposes of the processing, incomplete.
  3. Right to erasure (“the right to be forgotten”): It is the User’s right, provided that current legislation does not establish otherwise, to obtain the erasure of their personal data when it is no longer necessary for the purposes for which it was collected or processed; the User has withdrawn their consent for the processing and there is no other legal basis for it; the User opposes the processing and there is no other legitimate reason to continue with it; the personal data has been processed unlawfully; personal data must be erased in compliance with a legal obligation; or personal data has been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to deleting the data, the Data Controller, taking into account the available technology and the cost of its implementation, must take reasonable measures to inform the data controllers who are processing the personal data of the data subject’s request to delete any links to that personal data.
  4. Right to restriction of processing: It is the User’s right to limit the processing of their personal data. The User has the right to obtain the limitation of processing when they dispute the accuracy of their personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User has objected to the processing.
  5. Right to data portability: If processing is carried out by automated means, the User has the right to receive their personal data from the Data Controller in a structured, commonly used, and machine-readable format and to transmit it to another data controller. Where technically feasible, the Data Controller will directly transmit the data to that other data controller.
  6. Right to object: It is the User’s right to prevent the processing of their personal data or to cease the processing of it by Alonso Mateo Homes.
  7. Right not to be subject to automated individual decision-making, including profiling: It is the User’s right not to be subject to a decision based solely on automated processing of their personal data, including profiling, unless current legislation establishes otherwise.

Therefore, the User may exercise their rights by written communication addressed to the Data Controller with the reference “GDPR-https://alonsomateohomes.com/“, specifying:

  • Name and surname of the User and a copy of their ID. In cases where representation is admitted, it will also be necessary to identify the person representing the User by the same means, as well as the document proving the representation. A photocopy of the ID may be replaced by any other valid means of law that proves identity.
  • Request with the specific reasons for the request or information to which they want to access.
  • Address for notifications.
  • Date and signature of the applicant.
  • Any document that accredits the request being made.

This request and any attached documents may be sent to the following address and/or email:

Postal address: Carretera Callosa, 21 local 3, 03599, Altea la Vella (Alicante)

Email: info@alonsomateohomes.com

Links to third-party websites: The Website may include hyperlinks or links that allow access to third-party websites different from Alonso Mateo Homes, and therefore not operated by Alonso Mateo Homes. The owners of these websites will have their own data protection policies, being themselves responsible, in each case, for their own files and their own privacy practices.

Complaints to the supervisory authority: If the User believes that there is a problem or violation of current regulations in the way their personal data is being processed, they have the right to effective judicial protection and to file a complaint with a supervisory authority, in particular, in the State where they have their habitual residence, place of work, or place of the alleged infringement. In Spain, the supervisory authority is the Spanish Data Protection Agency (https://www.aepd.es/).

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY It is necessary that the User has read and is in agreement with the conditions on the protection of personal data contained in this Privacy Policy, and that they accept the processing of their personal data so that the Data Controller can proceed with it in the manner, for the periods, and for the purposes indicated. The use of the Website will imply acceptance of its Privacy Policy.

Alonso Mateo Homes reserves the right to modify its Privacy Policy according to its own criteria or motivated by a legislative, jurisprudential, or doctrinal change from the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. It is recommended that the User consult this page periodically to stay informed of the latest changes or updates.

This Privacy Policy was updated to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, concerning the protection of individuals with regard to the processing of personal data and the free circulation of these data (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.

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